RealTime Health: Your trusted source of patient and carer experiences.

This information is a guide only and should not be relied on as a substitute for professional medical advice.

DVD Sales & Returns Policy

All titles in the 'Speaking from Experience' series are available for sale on DVD. Visit our store at to purchase online. For sales enquiries please use the contact form on the Contact us page or call 415 992 5595 (USA only) or +1 415 992 5595 (outside USA).


Print the .PDF order form for either professional or personal use and email to   

Personal use means the use of this DVD in a private home for personal viewing.

Professional use means the use of this DVD in a professional environment ie, Office, Surgery, Place of business or as a reference as part of consultative procedure, counselling, or educational purpose.

Copyright (c) 2011 by RealTime Health - All Rights Reserved
This program may not be copied in whole or in part without written consent . It is illegal for anyone to violate any of the rights provided by the Copyright Act to the owner of copyright.

It is illegal

DVD Returns Policy

If you are able to provide a receipt or other satisfactory proof of purchase, RealTime Health may offer you an exchange or refund if:

Please choose carefully as RealTime Health will not provide you with a refund or exchange if you simply change your mind. If your DVD is faulty, please notify us within 14 days of receiving the product. Please contact if you wish to return an order. We will then advise you of the returns and replacement procedure. Any returning items are shipped at the owners risk and RealTime Health will not take responsibility for any items that are lost or damaged due to the negligence or fault of a third party.   

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